Creating a store that is solely highly curated fashion takes drive, resolve, and a love for unique pieces that begins well beyond the store itself. Alex, Wardrobe Apparel’s talented CEO, is often asked “how did you start your company? Where did all of this begin?” The story, not unlike the company itself, is elegant yet whimsical.
Following a life changing trip to Nepal, Alex realized that the items in her closet she coveted were all from abroad. Hiking a mountain in the Himalaya’s, Alex’s “aha!” moment was nothing short of cinematic. She had just finished her MBA and was trekking through the panoramic hillsides, thinking about her wardrobe, the future, and the freedom to express yourself through fashion.
She reflected on how difficult it was to find pieces in Canada that mirrored the tailoring and uniqueness of the clothing she loved. Understanding that no one wants to look like everyone else but in Canada are without the means to access classic European styles, she decided to do something about it. Alex wanted to allow women the opportunity to express themselves in a clear and concise way.
Wardrobe Apparel started to take form on a London rooftop one clear, warm night. Alex’s vision of creating a store where women could come and truly explore their personal style began to take shape during a dynamic conversation with longtime friend and now creative director, Brian Macinnes. She believed in changing the fashion landscape of the place she called home. Vancouver is an athletic city where women tend to wear athletic gear, Alex’s store is about “the times where we have to leave that behind.” She’s giving women the ability to assert themselves and their own unique styles and personalities through their clothing.
At the end of their rooftop conversation, Brian simply stated “I’m in” and the rest is history. The like-minded pair work together on curating Wardrobe Apparel’s collection and vogue aesthetic.
Just like the classic Coco Chanel perfume Alex wears, her style is timeless. Her personal wardrobe is sophisticated yet accessible, translating through to the pieces she curates. Her store has an elegance which can only be described as niche luxury.
We will gladly exchange or refund (in original tender) your online purchase within 10 days of the shipping date. After this time, an exchange or store credit onto a Gift Card will be issued for a period of up to 30 days from the shipping date. After this time, any exchanges will not be allowed. If a store credit is not desired after the 10 day period we can issue a refund minus a 50% restocking fee of the original invoice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items and jewelry items (excluding earrings) can be exchanged or returned for store credit within 10 days of the shipping date. After this time, any exchanges will not be allowed. Merchandise must not be washed, worn, or damaged. All original tags must be attached and accompanied by a valid receipt. All earrings are a final sale. Unfortunately, no exchanges or returns will be accepted on these items.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 67 East Cordova St Vancouver British Columbia CA V6A 1K2.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1083 Cambie St Vancouver British Columbia CA V6B 5L7
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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