Here is your guide to making the most of some of the best deals of the year.
Shopping for yourself means thinking about the big ticket items you have been wanting all year, especially in fashion. Electronics and furniture tend to have big tent sales throughout the year, but fashion has been trending towards less frequent sales and less steep discounts. Black friday is a great opportunity to get those last minute deals before the holidays.
Think about that great coat or those designer made-in-italy boots. Or how about that great party dress that will look great at the holiday office party or for your New Years bash. Why pay full retail when you have the chance to get these great pieces at a discount.
When shopping for loved ones go for the gifts! Pieces that don’t have to be tried on or sized are the best route. They are easy to hide in the closet until it is gift giving time and they won’t blow your black friday budget. Make your gift giving and shopping easy by taking advantage of the sales!
Handbags and small leather goods are a great place to start for your sisters, girlfriends or mothers. Hill and Friends has a large selection and price range that can suit all tastes and budgets. They also suit all sorts of needs. Office bag? They have you covered. Going out? Small stocking stuffers?
Scarves are such a great gift this season. You can wrap them on your purse handle, use them as a hair accessory or use them to snuggle up and keep warm this winter.
If you follow these key black friday tips you will make the most of your shopping day!
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Returns
We will gladly exchange or refund (in original tender) your online purchase within 10 days of the shipping date. After this time, an exchange or store credit onto a Gift Card will be issued for a period of up to 30 days from the shipping date. After this time, any exchanges will not be allowed. If a store credit is not desired after the 10 day period we can issue a refund minus a 50% restocking fee of the original invoice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items and jewelry items (excluding earrings) can be exchanged or returned for store credit within 10 days of the shipping date. After this time, any exchanges will not be allowed. Merchandise must not be washed, worn, or damaged. All original tags must be attached and accompanied by a valid receipt. All earrings are a final sale. Unfortunately, no exchanges or returns will be accepted on these items.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at katherine@soulpepper.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at katherine@soulpepper.com and send your item to: 67 East Cordova St Vancouver British Columbia CA V6A 1K2.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 1083 Cambie St Vancouver British Columbia CA V6B 5L7
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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