2018 is a year for growth and Wardrobe Apparel’s embracing it with open arms - covered in felt wool by Charlie May, of course.
During 2017, Wardrobe Apparel contributed to the Vancouver fashion scene with their highly coveted items. The company’s elevated approach to curated fashion lead them to employ new personal stylists, like Sanam Tehrani and Reghan Blake. The year was full of fruition for founder Alexandra Thompson, and she’s not expected to slow down anytime soon.
Going into 2018, who makes up your core staff?
Alex: “Sanam Tehrani, Reghan Blake, and Alex Grace. Sanam and Regan are both stylists with impressive resumes and clientele. Reghan has clients reaching from New York to Dubai who she creates specialised product options for. Sanam is an appointment-only stylist who can also style remotely. Alex Grace is the merchandise shop specialist, taking care of the boutique’s technical side. Grace has expert organizational talents, ensuring that events run smoothly.
As the founder of Wardrobe Apparel, Alex has curated her staff as carefully as she did the products she sells. The young entrepreneur has had an entire lifetime of specializing her own wardrobe, and one can see how the inspiration from that has translated into her store’s collection. By only buying the items she carries in limited sizing, she has perfected niche luxury. No one in Vancouver will be wearing the same unique piece as you.
What are you looking forward to in 2018?
Alex: My annual trip for fashion week in London and Paris. I use the trips to get inspired for the year ahead, support Apparel’s current designers, and look for new talent. Early this year, we’ll be introducing two new designers to Wardrobe Apparel. One is an up-and-coming ambitious creator and the other a well-established name in fashion.
You’re able to book your private appointment for a personalized styling experience online with Wardrobe Apparel by emailing firstname.lastname@example.org. You can expect a personalized experience, equipped with shopping-friendly beverages that pair well with classically chic couture.
We will gladly exchange or refund (in original tender) your online purchase within 10 days of the shipping date. After this time, an exchange or store credit onto a Gift Card will be issued for a period of up to 30 days from the shipping date. After this time, any exchanges will not be allowed. If a store credit is not desired after the 10 day period we can issue a refund minus a 50% restocking fee of the original invoice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items and jewelry items (excluding earrings) can be exchanged or returned for store credit within 10 days of the shipping date. After this time, any exchanges will not be allowed. Merchandise must not be washed, worn, or damaged. All original tags must be attached and accompanied by a valid receipt. All earrings are a final sale. Unfortunately, no exchanges or returns will be accepted on these items.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 67 East Cordova St Vancouver British Columbia CA V6A 1K2.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1083 Cambie St Vancouver British Columbia CA V6B 5L7
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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